Frontline Warehouse Leader

Belron UK Limited; Maidstone; On-site; GBP 32,000 - 39,000; Full time

Job summary

Belron UK Limited in Maidstone is seeking a First Line Manager to lead the Distribution Centre and inspire a high-performing team. You will coach staff, maintain safety and service standards, and drive continuous improvement in a fast-paced logistics setting.

The role focuses on delivering exceptional customer service, operational excellence and strong employee engagement as part of a permanent, full-time team.

Qualifications

• Experience leading teams within a warehouse, logistics, distribution or operational environment.
• Excellent communication and relationship-building skills.
• Strong coaching and people development capabilities.
• High levels of emotional intelligence and the ability to lead with empathy.
• An agile, proactive and solution-focused mindset.
• The ability to adapt and lead through change.
• A commitment to health, safety and colleague wellbeing.
• A full UK driving licence.
• IOSH qualification (or willingness to achieve one)

Responsibilities

• Leading, coaching and motivating your team to achieve exceptional performance
• Managing day-to-day warehouse operations, ensuring productivity and service targets are achieved
• Driving operational and financial KPIs through effective planning and performance management
• Taking ownership of recruitment, onboarding and developing talent within your team
• Creating a positive, inclusive and engaging workplace culture where success is recognised and celebrated
• Championing health, safety and wellbeing, fostering a culture of zero harm
• Building strong relationships across the Distribution Centre and wider business to share best practice and improve performance
• Supporting continuous improvement initiatives that enhance efficiency, service and colleague experience
• Managing employee data and performance processes through Workday
• Conducting meaningful wellbeing, performance and career development conversations
• Ensuring warehouse equipment and operational procedures remain safe, compliant and effective
• Supporting stock accuracy, resolving complex stock issues and contributing to outstanding customer service
• Working closely with sales teams to maximise wholesale opportunities and business performance

Skills

People leadership

Communication

Coaching

Emotional intelligence

Change management

Health & safety

IOSH qualification

Driving licence

Job description

Belron UK Limited in Maidstone is seeking a First Line Manager to lead the Distribution Centre and inspire a high-performing team. You will coach staff, maintain safety and service standards, and drive continuous improvement in a fast-paced logistics setting.

The role focuses on delivering exceptional customer service, operational excellence and strong employee engagement as part of a permanent, full-time team.