Frontline Manager

Macintyre; Aylesbury; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

6 weeks' annual leave

Pension scheme

Paid DBS check

Health and wellbeing support

Blue Light Card discounts

Training and development

Job summary

MacIntyre is recruiting a Frontline Manager for our caring home in Aylesbury. This 37.5-hour-per-week role involves shift work including weekdays, weekends and bank holidays, leading a dedicated team to provide person-centred support for six women with learning disabilities.

You will coach staff, oversee rota management, uphold quality standards, and build strong partnerships with families and professionals to ensure safe, meaningful lives for the women we support.

Qualifications

• Experience supporting people with learning disabilities.
• Leadership experience as Team Leader/Deputy Manager or similar.
• Strong understanding of person-centred practice and positive support.
• Knowledge of CQC regulations and quality standards.
• Experience developing support plans and risk assessments and ensuring compliance.
• Ability to build positive relationships with families and external professionals.
• Excellent communication skills and ability to listen to every voice; experience in supported living with autism/learning disabilities.

Responsibilities

• Lead by example and coach the team to deliver truly person-centred support.
• Oversee rota management, quality assurance, compliance and staff development.
• Build strong partnerships with families, professionals and external organisations.
• Ensure high-quality care and positive outcomes for the people supported.

Skills

Leadership

Person-centred practice

Communication skills

Budgeting

IT literacy

Driver

Job description

We're looking for a Frontline Manager 37.5 hours a week, the role requires shift work, including some weekdays, weekends and bank holidays, to lead a dedicated and skilled team at our warm and welcoming registered care home in Aylesbury, where six women with learning disabilities are supported to live lives that are rich, fulfilling and uniquely their own.

About the home This is a vibrant home where relationships, community and individual passions are at the heart of everyday life. The women we support are active members of their local community, and spending time with friends and family, potential candidates should consider how they would support with this. This includes recognising each person's gifts, skills and passions. and exploring ways to develop and nurture these strengths to provide a sense of purpose and meaningful involvement. At home, there's always something happening - from baking and arts and crafts to relaxing in the garden or enjoying meaningful one-to-one time. Every person brings their own personality, interests and sense of humour, and the team takes pride in supporting each woman to pursue what matters most to her.

As Frontline Manager, you'll lead by example, creating a positive culture where great support can flourish. You'll work alongside your team, coaching and developing colleagues to deliver truly person-centred support that promotes independence, choice and belonging. Communication is central to this role. Several of the women use Makaton and other non-verbal forms of communication, so you'll champion approaches that ensure every person has a voice, is listened to and can influence the support they receive. You'll be responsible for the overall leadership and development of the service, ensuring high-quality support and positive outcomes for the people who live there. You'll build strong partnerships with families, professionals, the local authority and the wider community, helping the service continue to grow and thrive. You'll also work closely with managers from two nearby MacIntyre services, sharing ideas, resources and expertise to achieve the best possible outcomes for everyone we support.

Alongside the people-focused aspects of the role, you'll oversee the day-to-day management of the service, including rota management, quality assurance, compliance and staff development, ensuring the home remains a safe, high-quality and inspiring place to live and work. Most importantly, you'll share MacIntyre's belief that ordinary moments can be extraordinary, and that everyone deserves the opportunity to live a life full of purpose, connection and possibility.

Please note: Due to the nature of the support provided and the wishes of the people who live at the service, this post is open to female applicants only. This is an Occupational Requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. #IND

What we need from you

You’ll be an experienced leader who understands what good support looks like and is passionate about helping people live the lives they choose. You’ll have:

• Experience supporting people with learning disabilities.
• Previous leadership experience as a Team Leader, Deputy Manager or similar.
• A strong understanding of person-centred practice and positive support.
• Knowledge of CQC regulations and quality standards.
• Experience developing support plans, risk assessments and ensuring compliance.
• The ability to build positive relationships with colleagues, families and external professionals.
• Excellent communication skills and a commitment to listening to and valuing every voice., You will have experience of supporting people, with autism and learning disabilities - this is essential to this role, ideally you will have worked in a Supported Living environment. You will have experience of either directly managing or supervising a team.

You’ll be creative in your thinking and your approach to staff, the people we support and their families and be able to inspire and motivate. You’ll need to be well-organised, with a good understanding of budgeting, and be IT-literate. You must be a driver with your own transport, as you will travel regularly between services in the area, as well as to meetings, and training.

About MacIntyre

MacIntyre is a national charity supporting more than 1,400 children, young people and adults who have a learning disability or are autistic.

For 60 years, we’ve worked alongside people to build lives filled with opportunity, connection and belonging. Whatever your role, you’ll help make that possible. Learn and grow with us Wherever you’re starting from, we’ll help you succeed.

Pay and benefits

Alongside your salary, you’ll enjoy a range of benefits including:

• 6 weeks' annual leave per year including public holidays
• Pension scheme
• Paid DBS check
• Health and wellbeing support, including an Employee Assistance Programme
• Shopping discounts through Blue Light Card and our staff discounts scheme
• Ongoing training and career development, Please note: we do not offer Skilled Worker visa sponsorship. You must already have the right to work in the UK.

Safer recruitment

We are committed to safeguarding the children, young people and adults we support. If we offer you a job, we’ll work with you to complete the appropriate pre-employment checks.

Equality, diversity and inclusion

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce that reflects the communities we work in. If you need any adjustments during the recruitment process, we’re happy to help, call us on 01908 357016. Our recruitment website also includes accessibility tools such as translation, OpenDyslexic font and display options. This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.