Frontline Health Admin & Coordination Officer

Sandwell Metropolitan Borough Council; Sandwell; On-site; GBP 18,000 - 24,000; Part time

Job summary

Sandwell Metropolitan Borough Council seeks a motivated Business Support Officer for Harvest View, an 80-bed reablement facility in Rowley Regis. You will provide comprehensive admin support to a busy multidisciplinary team and serve as the first point of contact for visitors and professionals.

Two posts are available: 19 and 20 hours per week. DBS and other checks are required; a commitment to equality and inclusion guides the council's culture and working practices.

Qualifications

• Two years' experience in an administrative or business support role.
• GCSE in English and Maths (grade C/4 or higher).
• OCR Level 2 Word Processing or equivalent qualification.
• Proven organisational and administrative skills.
• Experience using Microsoft Office applications (Word, Excel, Outlook).
• Willingness to cover evenings, day shifts and weekends.

Responsibilities

• Providing professional frontline administrative support
• Managing telephone and email enquiries
• Maintaining accurate records and data systems
• Supporting staff with administrative and operational processes
• Coordinating information and documentation across teams
• Ensuring confidentiality and compliance with policies

Skills

Frontline administration

Customer service

Organisational skills

Communication

Microsoft Office

Education

GCSE English & Maths

OCR Level 2 Word Processing

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sandwell Metropolitan Borough Council seeks a motivated Business Support Officer for Harvest View, an 80-bed reablement facility in Rowley Regis. You will provide comprehensive admin support to a busy multidisciplinary team and serve as the first point of contact for visitors and professionals.

Two posts are available: 19 and 20 hours per week. DBS and other checks are required; a commitment to equality and inclusion guides the council's culture and working practices.