Frontline Food Team Lead - Inspire Service & Growth

Marks and Spencer; Haverfordwest; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marks & Spencer in Wales is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards and inspiring the team to deliver standout service and strong commercial results under pressure.

You will manage a multi-skilled team, coach and performance-manage with clarity and empathy, and use data to shape decisions that improve service and efficiency in a fast-moving environment.

Qualifications

• Proven experience leading teams in a retail or customer-focused environment.
• Strong commercial awareness with the ability to use data to drive results.
• Excellent communication and people-management skills, with empathy.

Skills

Team leadership

Data-driven decision making

Coaching and performance management

Conflict resolution

Change leadership

Digital literacy

Inclusion and service excellence

Job description

Marks & Spencer in Wales is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards and inspiring the team to deliver standout service and strong commercial results under pressure.

You will manage a multi-skilled team, coach and performance-manage with clarity and empathy, and use data to shape decisions that improve service and efficiency in a fast-moving environment.