Frontline Fashion & Home Concierge – Customer Advisor

MARKS&SPENCER; Bangor; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section, taking a frontline role in delivering style advice and five-star service in a fast-paced retail environment.

You will drive sales, be a confident brand ambassador, and use Sparks App and in-store devices to enhance the customer experience. Flexibility and teamwork are essential as you adapt to busy shifts and evolving store priorities.

Qualifications

• Frontline role delivering style advice and five-star service in a fast-paced retail environment.
• Digital confidence with Sparks App and in-store devices.
• Team player ready to work in a busy retail setting.
• Flexible to meet changing store needs.

Responsibilities

• Operate in a high-demand environment delivering fast, accurate service.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards while balancing speed and accuracy.
• Act as a brand ambassador helping customers discover fashion items.
• Be flexible and ready to adapt to store needs.

Skills

Customer service

Sales skills

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section, taking a frontline role in delivering style advice and five-star service in a fast-paced retail environment.

You will drive sales, be a confident brand ambassador, and use Sparks App and in-store devices to enhance the customer experience. Flexibility and teamwork are essential as you adapt to busy shifts and evolving store priorities.