Frontline Fashion & Customer Experience Associate

Marks & Spencer Plc; Dorking; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in the Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the shop floor and support customers with diverse product ranges.

The role requires a proactive, fashion-forward attitude and the ability to work in a fast-paced environment. You will use Sparks App and in-store devices to enhance the customer journey and drive sales while upholding brand standards.

Responsibilities

• Drive sales and grow our share in the style space.
• Be a resilient and confident brand ambassador who serves customers and showcases latest fashion items.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Keep standards sky-high with speed and accuracy, even under pressure.
• Be a team player and support a positive store environment.

Job description

Marks & Spencer plc is hiring a Customer Assistant in the Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the shop floor and support customers with diverse product ranges.

The role requires a proactive, fashion-forward attitude and the ability to work in a fast-paced environment. You will use Sparks App and in-store devices to enhance the customer journey and drive sales while upholding brand standards.