Frontline Fashion Assistant — Fast-Paced Style & Digital

Marks and Spencer; Dumfries; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section in the United Kingdom. You will play a vital frontline role, delivering style advice and five-star service to customers.

This role suits energetic team players who thrive in a fast‑paced retail environment, using Sparks App and in-store devices to enhance the shopping experience and support the store transformation. Flexibility with shifts is required, including weekend patterns.

Qualifications

• Passionate, fashion-forward individuals ready to drive sales.
• Able to work in a fast-paced retail environment.
• Digital confident with in-store tools such as Sparks App.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and help customers discover fashion, home & beauty products.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Communication

Team player

Digital confidence

Tools

Sparks App

Job description

Marks and Spencer is hiring a Customer Assistant for our Fashion, Home & Beauty section in the United Kingdom. You will play a vital frontline role, delivering style advice and five-star service to customers.

This role suits energetic team players who thrive in a fast‑paced retail environment, using Sparks App and in-store devices to enhance the shopping experience and support the store transformation. Flexibility with shifts is required, including weekend patterns.