Front Office Technology Trade Support (Fidessa CTAC)

Jefferies; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

Jefferies seeks an application support role within their Equity Front Office team in London. The successful candidate will provide support for trading operations and work on onboarding new clients to the Fidessa platform, along with troubleshooting various systems. Candidates should possess strong knowledge of equity trading workflows and technical support experience in a fast-paced environment.

Qualifications

• Experience in investment industry/financial markets across equity businesses.
• Familiar with Fidessa CTAC module and experience supporting trading systems.
• Good SQL skills and knowledge of FIX protocol highly preferred.

Responsibilities

• Provide application support to Middle Office users and troubleshoot issues.
• Assist in onboarding clients and creating new reports.
• Engage in testing new releases and managing enhancement requests.

Skills

Problem Solving

Communication

Diagnostics

Collaboration

Adaptability

Tools

Fidessa CTAC

SQL

FIX Protocol

Job description

This role will be part of a Equity Front Office technology team. You will be based in London and part of the broader London team working with local stakeholders and Global colleagues.

• The primary responsibility will be to provide application support to the Middle Office/Operations users; which includes troubleshoot booking, allocation and commission issues.
• Additional responsibilities will include assisting on the onboarding of new clients to the trading platform, creation of new client reports and capturing/working with the development team to create new functionality.
• Highly desirable that candidates are familiar with the Fidessa Equity Trading platforms, and allocation workflows in the Fidessa CTAC (Client Trade Allocation Confirmation), including but not limited to Investigating and troubleshooting:
  • Middle Office allocation issues with CTM, FIX 4.4, Tag 1 pre-allocation, allocation templates and manual allocation workflows.
  • blocks sent to the Fidessa CTAC by the upstream Fidessa global trading platforms.
  • blocks sent by a proprietary Jefferies system that sends in blocks into the Fidessa CTAC system from Jefferies’ proprietary algorithmic and DMA trading systems.
  • affirmed allocations passing from the Fidessa CTAC application to downstream Jefferies systems.
• Initially become familiar with, an becoming an Subject Matter Expert in a proprietary in-house Jefferies application for:
  • Trading workflows
  • Booking Booking/Allocation workflow
  • Settlement Lifecycle
• Follow the local and global JIRA processes for end-user enhancement requests and bug fixes.
• Supply relevant management information as required.
• Engage in the testing of new build releases and the implementation of new workflows overseen by our project team.

Requirements:

• Demonstrable experience on investment industry/financial markets across different equity business such as CASH/ETS/SWAP/Derivative/FX etc.
• Knowledge of global equity trading and allocation workflows
• Experience with Fidessa CTAC module and Fidessa FDM
• Familiarity with CTM Trade Management, and Traiana Trade Reports a benefit
• Knowledge of FIX protocol and good SQL skills are strongly preferred
• Experience having technically supported a trading or allocation system, such as configuring layouts, updating registry files, showing users how to install and launch application, etc.
• A natural problem solver with good diagnostics skills using written and verbal communication in English
• Have a collaborative and adaptable outlook.
• Ability to work effectively in a team-oriented environment.
• Ability to work under pressure and manage to deadlines in this the fast-paced environment.

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