Front Office technology trade support

JR United Kingdom; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the financial sector is seeking a Front Office technology trade support professional in London. The role involves collaborating with stakeholders, providing application support, and troubleshooting issues related to equity trading platforms. Ideal candidates will have experience in the investment industry and strong problem-solving skills. Join a dynamic team focused on enhancing trading operations and client onboarding processes.

Qualifications

• Experience in investment industry/financial markets.
• Strong knowledge of FIX protocol.

Responsibilities

• Provide application support to Middle Office/Operations users.
• Assist with onboarding new clients to the trading platform.

Skills

Problem Solving

Communication

SQL

Tools

Fidessa CTAC

Fidessa FDM

CTM Trade Management

Traiana Trade Reports

Job description

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Front Office technology trade support, London

Client: LevelUP HCS

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Responsibilities

1. You will be part of an Equity Front Office technology team based in London, collaborating with local stakeholders and global colleagues.
2. Provide application support to Middle Office/Operations users, troubleshooting booking, allocation, and commission issues.
3. Assist with onboarding new clients to the trading platform, create client reports, and coordinate with the development team to develop new functionalities.
4. Familiarity with Fidessa Equity Trading platforms and allocation workflows in Fidessa CTAC is highly desirable, including troubleshooting allocation issues, blocks sent to Fidessa CTAC, and downstream allocations.
5. Become a Subject Matter Expert in a proprietary in-house application for Settlement Lifecycle.
6. Follow local and global JIRA processes for enhancement requests and bug fixes.
7. Provide relevant management information as needed.
8. Participate in testing new releases and implementing new workflows under the guidance of the project team.

Requirements:

1. Experience in the investment industry/financial markets across various equity products such as CASH, ETS, SWAP, Derivative, FX, etc.
2. Knowledge of global equity trading and allocation workflows.
3. Experience with Fidessa CTAC and Fidessa FDM modules.
4. Familiarity with CTM Trade Management and Traiana Trade Reports is a plus.
5. Knowledge of FIX protocol and strong SQL skills are preferred.
6. Experience supporting trading or allocation systems, including configuration and user support.
7. Strong problem-solving skills and effective communication in English.
8. Collaborative and adaptable mindset.
9. Ability to work effectively in a team and under pressure in a fast-paced environment.