Front Office Team Member NEW Posted yesterday Cricket St Thomas £8 - £12.71 / hour

Warner Hotels; England; Remote; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Gym access

Discounted meals

Pension plan

Career development

28 days leave

Cycle to Work

Staff discounts

Employee assistance

Job summary

Warner Hotels Group is seeking a Linen and Luggage Porter for their 239-bedroom hotel set in Grade II listed surroundings with theatre, spa and restaurant. The role involves assisting guests and housekeeping with luggage and laundry, and moving bedding and towels to rooms across the property.

The position is fixed-term for up to 6 months, with responsibilities including daily manual handling of heavy items and stock checks.

Responsibilities

• Moving guest luggage as requested
• Storing and moving clean laundry around the hotel
• Keeping the laundry area clean and tidy
• Delivering bed configurations to ensure rooms have correct bedding and towels
• Assisting in weekly stock takes of laundry
• Moving chemicals/disposables to storage areas
• Collecting used linen from corridors during service or changeovers

Job description

Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.

Up to £12.71 per hour (dependent on your age). This is a fixed term contract for up to 6 months

We have a fantastic opportunity for a Linen + Luggage Porter to join us at Warner Hotels.

The benefits of working with us.

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What will I be doing?

Our Linen and Luggage Porter will be working around the hotel, supporting both guests and our housekeeping team with items that need to be moved correctly. This is a role where you will need to be comfortable with manual handling of large or heavy items on a daily basis

• Helping to move guest luggage as requested
• Storing and moving clean laundry around the hotel from delivery points to the storage areas
• Keeping the laundry area clean and tidy and
• Delivering the required bed configuration to the sections of the hotel to ensure the room attendants have all the correct bedding and towels to make/service the rooms.
• Assist in weekly stock takes of laundry
• Moving of chemical/disposable and consumable delivery's to the correct storage areas
• Collecting of all used linen from the hotel corridors on service or change over days.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]