Front Office Support Engineer, London £90,000

Harvey Nash Group; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A financial services client in London is seeking a Front Office Support Engineer. The role requires strong application support experience within trading platforms and knowledge of equities and algorithmic trading. You'll engage with global teams and focus on daily support and troubleshooting. This position is based on a hybrid work model, requiring 3 days in the office weekly.

Qualifications

• Experience in application support focusing on back-office flows.
• Ability to collaborate with global teams.
• Proficient in identifying trends and patterns through incident management.

Responsibilities

• Champion 'follow the sun' support model.
• Perform regional start of day health checks.
• Provide daily application support and troubleshooting.

Skills

Strong hands on support experience of a trading platform

Equities / Algorithmic Trading Knowledge

Excellent knowledge of the FIX protocol

Successful track history in a Linux Environment

Automation and scripting experience

Job description

Front Office Support Engineer

My Financial Services Client are currently looking for a Front Office Support Engineer.

Key Responsibilities include:

• Champion 'follow the sun' support model, working closely with global teams in APAC and US
• Perform regional start of day health checks
• Provide daily application support and troubleshooting with proprietary tools
• An application support focus on back-office flows, particularly around Regulatory and Transaction Reporting support
• Engage daily with all internal stakeholders with regards to support issues
• Utilise incident-management system to help identify trends and patterns
• Create and monitor internal reports and usage queries
• Support product testing, project work and Identify possible platform improvements

Key Experience required:

• Strong hands on support experience of a trading platform within a financial institution
• Equities / Algorithmic Trading Knowledge e.g. Industry standard algorithms (VWAP, TWAP, IS, POV etc.)
• Excellent knowledge of the FIX protocol.
• Successful track history in a Linux Environment.
• Automation and scripting experience

This role is 3 days a week in London. If you are interested in the position please submit your profile and contact details.