Front Office Supervisor Zürich West (f/m/d)

Accor Hotels; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative hotel chain is seeking a dedicated Front Office team member to join their vibrant environment. With a unique 4-day work week, you will have the opportunity to balance work and personal life while ensuring guests receive exceptional service. Your role will involve operational planning, team leadership, and providing a welcoming atmosphere for guests. This position not only offers a competitive salary but also includes perks like free stays at other hotels, public transport allowances, and discounts at partner establishments. If you have a passion for hospitality and a flair for management, this is the perfect opportunity for you.

Benefits

4-day work week

Free stays at other hotels

Public transport allowance

Discounts at partner establishments

Work-life balance support

Staff parties

Qualifications

• Completed training in the hotel industry with management experience.
• Fluent in German and English; other languages are a plus.

Responsibilities

• Involved in operational planning and support management tasks.
• Lead the team and support colleagues in their development.

Skills

Management Experience

Fluent in German

Fluent in English

Attention to Quality

Customer Service

Education

Training in Hotel Industry

Job description

Company Description

From check-in to “See you again”: our team at the 25hours Hotel Zürich West reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office team!

COME AS YOU ARE & SHOW HOW YOU CARE...

... in a 4-day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like?

• You will be involved in operational planning and support the management team in all tasks.
• You lead the team and support your colleagues in their development.
• You are an empathetic host and support your colleagues with an infectious smile when all guests arrive at the same time for check-in.
• You ensure correct billing and maintain clean administrative processes.
• You keep an overview even when plans change spontaneously, react confidently, and are also happy to help out in our hotel in Zurich West.

Qualifications

Your personality counts more than your CV...

• You have completed training in the hotel industry, have some management experience, and speak fluent German and English; other languages are a plus.
• You can inspire your colleagues as much as your guests. You also know your way around Zurich and always have some tips on the scene.
• You are a doer and openly admit when you have made a mistake.
• You are attentive to quality and detail.
• You bring not only skills but also character to the role.

Additional Information

What’s in it for you?

• Work only 4 days a week as a full-time team member.
• Get to know all the other 25hours Hotels and stay for free for up to 10 nights per year as an employee.
• Receive an extra allowance for public transport and enjoy offers from our cooperative partners.
• Benefit from being part of Ennismore with discounts at bars, restaurants, and hotels worldwide.
• We support work-life balance with options for part-time employment and other adjustments.
• Join our staff parties and much more...