Front Office Receptionist

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Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future

At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

Curious about where this role could take you? At RACV, we leave that up to you. Explore endless development opportunities, find unexpected pathways, set long-term goals, and grow your career in more ways than one.

Make every experience memorable and deliver exceptional customer service. As a Front Office Receptionist at our Torquay Resort, be the reason someone smiles today.

This is a Casual position.

Duties include...

1. Check in and check out members
2. Answering and re-direction of calls
3. Assisting with requests and general enquiries
4. Guest accounts reconciliation
5. Provide exceptional guest experience

We’re offering…

• Competitive hourly rate plus weekend and evening penalties
• Flexibility to suit your lifestyle
• On-going training and career development opportunities
• Discounts on RACV products and services - including two clubs and eight resorts
• 50% off food and drink whilst on shift

We’re looking for…

• Experience in a 4-5-star hotel or resort
• Opera knowledge would be an advantage
• A desire to deliver a high level of customer service
• Excellent administration and organisational skills
• Team player and works well under pressure
• Flexibility to work across a 7-day rotating roster
• Must have or be willing to obtain a Working with Children's Check

Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link below.

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