Front Office Manager

Hastings Hotels; Belfast; On-site; GBP 31,000 - 40,000; Full time

Job summary

Hastings Hotels seeks a motivated 'Front Office Manager' for the Grand Central Hotel in Belfast. This role involves leading the busy reception team and providing exceptional service. Ideal candidates will have experience in hotel management and a passion for delivering five-star experiences.

Benefits

Free staff meals

Employee discounts

29 days holiday plus birthday

Opportunities for career progression

Qualifications

• Experience in a busy hotel reception environment.
• Ability to lead, motivate, and support team members.

Responsibilities

• Manage the day-to-day operations of the hotel reception.
• Provide leadership to the reception team.

Skills

Leadership

Team Motivation

Guest Experience Management

Job description

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Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Front Office Manager at the exclusive Grand Central Hotel.

Supported by our inspiring General Manager, Jake McHugh , you will provide leadership to our reception team, ensuring the smooth day-to-day management of our busy hotel reception. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.

The successful candidate will have worked in a busy reception environment and be able to lead, motivate and support your team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. As Front Office Manager you will have a fully flexible approach as working patterns will include days, evenings, nights and weekends as required. Hours vary, but typical shift patterns include 7am to 3pm and 3pm to 11pm.

The salary for this exciting position starts from £31,000 per annum.

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about our benefits click here .

The company reserves the right to apply enhanced short-listing criteria.