Front Office/Hotel Manager

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Full time Permanent

Based on site, average 40 hours per week onsite, including shift work, weekends and occasional nights if required

Are you currently working as a Front Office/Hotel Manager looking to progress your career? Here at the Royal Society of Medicine we are seeking a highly experienced and motivated hotel manager who can drive occupancy and revenue growth through leading a team and providing excellent guest services.

We are looking for a confident, approachable hotel professional who is customer focussed and target driven.

Responsibilities include:

• Manage the Assistant Front Office Manager, front desk, housekeeping and night teams.
• Manage reservations, room allocations, group bookings and the check-in/check-out processes.
• Ensure teams are attentive, friendly, helpful and courteous for a positive guest experience from arrival to departure.
• Monitor occupancy rates, adjust pricing strategies and develop promotional packages to continuously drive income and occupancy.
• Create the invoice, credit ledgers, aged debt and revenue reports with accurate reconciliation with the RSM Finance team.
• Lead the Duty Management Team to remain compliant with key standards and legislation.
• Ensure Health and Safety standards are adhered to, always monitored and complied with.

You will have substantial experience at supervisor or management level in a hotel environment with duty manager responsibilities.

Closing date for applications: There is no closing date we will be sifting and interviewing candidates as we receive suitable applications.

Interviews: Initial telephone call will be followed by a formal in-person interview for successful candidates.

To apply please send your CV and covering letter quoting reference RSM085 to [emailprotected]

The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.

The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR.