Front Office Host

TSR Legal - South West; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK legal firm based in Bristol is seeking an Office Host to provide exceptional service at the front desk and throughout the office. The role entails welcoming clients, maintaining a premium environment, and supporting events and hospitality. Ideal candidates should possess excellent communication skills and a polished, professional demeanor. Join a progressive organization committed to exceptional client service and quality.

Qualifications

• Polished, professional appearance.
• Warm, intuitive, and service-driven approach.
• Discretion in handling confidential matters.

Responsibilities

• Act as first point of contact for clients.
• Maintain immaculate reception and client suite.
• Assist with internal events and meetings.

Skills

Excellent communication skills

Attention to detail

Service-driven approach

Professional appearance

Ability to stay calm under pressure

Job description

Office Host | South West
Full-time, Part Time | (Monday–Friday, 9am–2pm)

TSR Legal are delighted to be working with a leading UK-based legal and professional services business in the search for an Office Host to join their growing Front of House team.

As an Office Host, you will be the face of the business, creating a seamless, premium in-office experience for clients and colleagues. This role goes far beyond reception – it’s about delivering service excellence, professionalism, and discretion, while ensuring the office environment consistently reflects the firm’s commitment to quality, relationships, and professionalism.

You will be pivotal in shaping the client and colleague experience, setting the tone of the office, and supporting the business’s vision to be the leading full-service professional services provider in the UK regions.

Key Responsibilities

• Client hosting & guest experience – act as first point of contact, providing a concierge-level welcome from arrival to departure, including greetings, coat check, refreshments, and attentive care.
• Brand representation – embody the firm’s values through professionalism, warmth, and discretion.
• Front of House excellence – maintain an immaculate, premium reception and client suite.
• Events & hospitality support – assist with internal events, lunches, and meetings, delivering seamless food and beverage service.
• Meeting room management – ensure all client-facing spaces are fully prepared, well-stocked, and ready for use.
• Premium office standards – uphold clear-desk policies and maintain a refined office environment.
• Colleague support – welcome and orientate new starters, set up workstations, and provide general support.
• Workplace coordination – update seating plans, facilitate desk moves, and ensure minimal disruption.
• Operational administration – oversee post distribution, courier coordination, confidential waste, and stationery audits.
• Equipment audits – carry out daily checks on AV, catering, and office systems, reporting issues as needed.

About You

We’re looking for someone with:

• A polished, professional appearance and excellent communication skills.
• A warm, intuitive, and service-driven approach with exceptional attention to detail.
• Discretion and professionalism when handling sensitive or confidential matters.
• The ability to stay calm and composed under pressure.
• A proactive, flexible, and collaborative mindset, willing to support occasional early starts or later finishes.

About the firm:

The organisation is a progressive, UK-listed legal and professional services business. They operate under a forward-thinking corporate structure, moving away from the traditional partnership model. They partner with global brands, FTSE 100 companies, private businesses, and individuals, delivering legal and professional services with clarity, accessibility, and efficiency.

If you’re passionate about client service and thrive in a premium, professional setting, TSR Legal would love to hear from you.