Front Office CRD Specialist | London, UK

Legal & General; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Legal & General is seeking a Front Office Charles River Development Specialist to optimize the Charles River Investment Management System. The role involves ensuring operational efficiency, resolving platform issues, and collaborating with teams for continuous improvement. Ideal candidates have substantial experience in investment roles and strong communication skills.

Benefits

Performance-related bonus plan

Generous pension contributions

Life assurance

Healthcare plan

25 days holiday plus public holidays

Family leave policies

Electric car scheme

Discounts on products

Modern office spaces

Qualifications

• 7+ years experience in front office or investment roles.
• Strong knowledge of investment processes and products.
• Hands-on experience with investment platforms.

Responsibilities

• Monitor communication channels and respond to front office queries.
• Represent Investments on daily calls to triage platform issues.
• Collaborate with IT support to resolve workflow issues.

Skills

Investment processes

Communication

Collaboration

Problem-solving

Excel

PowerPoint

Tools

Charles River Development

Aladdin

State Street

Job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. These underpin our retirement and protection solutions: we are an international player in pension risk transfer, UK and US life insurance, and UK workplace pensions and retirement income.

L&G Asset Management is one of Europe's largest asset managers, offering complex, responsible investment solutions across public and private markets. As a global investor, our presence spans Hong Kong, Singapore, Chicago, and major European financial hubs.

Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients—including individual savers, pension scheme members, and global institutions—and to deliver enhanced shareholder returns.

Joining us means becoming part of a market-leading team, with capabilities across all asset classes, committed to responsible investment and creating sustainable value for our clients and partners.

Job Description

We're seeking a proactive and collaborative Front Office Charles River Development Specialist to support our Global Investment teams in optimizing the Charles River Investment Management System (CRD). This key role ensures smooth operation and continuous improvement of our front office workflows, working closely with internal teams and external partners like State Street. If you thrive in a fast-paced environment and enjoy solving complex problems, we want to hear from you.

What you'll be doing:

• Representing Investments on daily calls to triage and communicate platform issues
• Monitoring communication channels and responding to front office queries
• Collaborating with IT support to resolve workflow issues efficiently
• Developing tracking methods to ensure timely resolution of issues
• Reporting outstanding items and change requests to senior stakeholders
• Ensuring internal risk processes are followed for platform-related issues
• Coordinating with external partners to manage and prioritize CRD changes
• Communicating escalation paths and support processes to investment teams

Qualifications

Who we're looking for:

• Ideally 7+ years experience in front office or investment roles
• Strong knowledge of investment processes and products
• Hands-on experience with platforms like Charles River Development, Aladdin, or State Street
• Clear and confident communication with stakeholders at all levels
• Understanding of software development life cycles and project delivery
• Effective collaboration across technical and non-technical teams
• Ability to manage multiple priorities and deliver under tight deadlines
• Proficiency in Excel and PowerPoint for reporting and analysis

We offer a comprehensive benefits package, including:

• Participation in our annual performance-related bonus plan and share schemes
• Generous pension contributions
• Life assurance
• Healthcare plan (for permanent employees)
• At least 25 days holiday plus public holidays, increasing after 2 years of service, with options to buy or sell holiday
• Family leave policies
• Electric car scheme via salary sacrifice (for permanent employees)
• Discounts on products and at high street stores
• Modern, collaborative office spaces designed with wellbeing in mind

Additional Information

At L&G, we believe in generating positive returns today while building a better future for all.

If you join us, you'll be part of an inclusive culture with opportunities to collaborate with diverse colleagues and leaders who care about your future and wellbeing. We support flexible working arrangements, including part-time, term-time, and job shares, where possible.

Don't worry if you don't meet every criterion—consider your strengths, potential, and how you connect with our purpose.

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