Front of House UK - Team Member

Zizzi Restaurants; Hereford; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Free meals on shift

50% off when not on shift

Earned wage access (Stream)

Flexible hours

24/7 Virtual GP

Discounts on travel & brands

Career development

Job summary

Zizzi Restaurants in Hereford is seeking a Front of House Team Member. You’ll greet guests, take orders, and ensure a warm, efficient service in a fast-paced, supportive environment.

Join a team that values genuine hospitality, career growth, and flexible hours on a minimum-hour contract. Benefits include meals on shift, wage-stream access, and discounts, with opportunities to progress to management.

Qualifications

• Strong people-facing skills with a friendly, positive attitude.
• Ability to stay calm in a fast-paced environment and multitask.
• Excellent communication and teamwork to support a busy service.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Be a menu expert, confidently recommending dishes, drinks and desserts.
• Own your section, serving food and drinks and coordinating with kitchens and bars.
• Use your personality to spot details that enhance the guest experience.
• Live the company values and support the team during busy periods.

Skills

People skills

Hospitality mindset

Communication

Team player

Job description

Front of House Team Member up to £12.71 per hour plus tronc and benefits

Our Story

Zizzi started in 1999 with a big oven, a little wine, and a dream to serve Italian, our way. You'll know us for good times, bubbly pizza, and fresh pasta. We don't do bland food, people or restaurants.

About The Role

As a Front of House Team Member (or Waiter), you set the tone. Service at Zizzi isn't about scripts. We're looking for real people who can give genuine hospitality. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. It's fast-paced and hands-on, but always a team effort.

What you'll do:

• Be a menu expert. Confidently recommend our dishes, drinks, and desserts.
• Own your section. Serve food and drinks with pride, managing tables efficiently while working with the kitchen and bar teams.
• Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

What's in it for you:

• Free meals when you're on shift, and 50% off when you aren't.
• Access your earned wages whenever you need them with Stream.
• Flexible hours and the guaranteed stability of aminimum‑hour contract. Fit work around your family, studies or social life.
• 24/7 Virtual GP and Employee Assistance Program.
• Discounts on travel, cinema, and top brands.
• Career development opportunities. We can help you grow from Team Member to Management.

What we're looking for:

• Positive energy for a busy, high-energy environment.
• Reliable and available for evenings, weekends, and busy holiday periods.
• A people person with confidence and strong communication skills that let your personality shine.

Why you'll fit right in:

We want you front and centre, as you are, from day 1. We love individuality - bold tattoos, bad singing, big laugh, brave choices. We're a Times Top 500 Employer because we celebrate everyone's differences. While we're on that, we're also the only Italian restaurant in the FT's UK's Best Employers 2026 Special Report (all about working conditions, salary, potential for development and company image).