Front of House UK - Team Member

Zizzi Restaurants; Colchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a vibrant team at a leading restaurant where you will be the face of the dining experience. As a Front of House Team Member, you'll greet customers, serve food, and ensure every visit is memorable. Enjoy benefits like discounts, a rewarding tronc system, and opportunities for career growth.

Benefits

50% off at Zizzi & ASK Italian

Free & heavily discounted menu on shift

Rewarding tronc system

Instant access to earned wages with Wagestream

Discounts on cinema tickets and travel

Free Employee Assistance Programme

28 days holiday (pro-rata)

Opportunities for career development

Company pension contributions

Zizzi branded T-Shirts and aprons

Qualifications

• Passionate about food and customer service.
• Ability to maintain restaurant appearance.

Responsibilities

• Supporting restaurant operations and delivering great customer experiences.
• Knowing the menu inside out and sharing with customers.

Skills

Customer Service

Teamwork

Communication

Job description

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Front of House Team Member up to £12.21 per hour plus tronc and benefits

As part of the Front of House team, you could be greeting customers at the door, making cocktails at the bar, delivering dishes to tables, or guiding customers through their dining experience. You love sharing your favorite dish and making every visit personal for each customer.

What You'll Get

• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free & heavily discounted menu on shift
• Rewarding tronc system from your customers
• Instant access to earned wages with Wagestream
• Discounts on cinema tickets, travel websites, and major brands
• Access to rotas and payslips via our online Zizzi community
• Free Employee Assistance Programme with GPs and wellbeing support
• 28 days holiday (pro-rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taster:

• Supporting the restaurant team to ensure smooth operations
• Being passionate about our food, knowing the menu inside out, and sharing this with customers
• Delivering great times for customers and taking pride in your service
• Maintaining the restaurant's appearance according to policies and guidelines
• Ensuring every customer has a great experience, embodying the Zizzi customer service journey

Our Zizzi Values - what matters to us

Growth: Strive to be better every day, growing as a team and as individuals.

Individuality: Celebrate differences and encourage everyone to be their best selves.

Drive: Make things happen, adapt to challenges, and motivate for more.

Togetherness: Support each other and embrace both challenges and celebrations.

Fun: Enjoy your work and don't take yourself too seriously.

We are Zizzi — a family where it's always about 'we', never just 'me'.