Front of House UK - Team Member

Zizzi Ristorante; Chester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular restaurant chain in Chester is looking for a Front of House Team Member to enhance the customer experience. You will be responsible for greeting customers, serving food, and ensuring a welcoming atmosphere. Ideal candidates have a passion for food and excellent customer service skills. This position offers competitive pay, discounts, and great company benefits.

Benefits

50% off at Zizzi & ASK Italian

Free meals on shift

Access to Wagestream

28 days holiday (pro rata)

Company pension contributions

Qualifications

• Passionate about food and customer service.
• Ability to work as part of a team.
• Adaptable to various restaurant roles.

Responsibilities

• Greet customers at the door.
• Make cocktails at the bar.
• Deliver dishes to tables.

Skills

Customer service

Communication

Teamwork

Job description

Overview

Front of House Team Member at Zizzi, supporting the whole restaurant team, front of house and back of house, to keep the restaurant running smoothly. You will be passionate about our food, know the menu inside out, and share this with our customers.

Work with the entire restaurant team to deliver Great Times for our customers and take pride in the service you provide. Help ensure the restaurant looks fabulous at all times and adheres to our policies, processes and guidelines. Live and embody the key ingredients of the Zizzi customer service journey so all customers have a Great Time, every time. This role aligns with the Zizzi values of Growth, Individuality, Drive, Togetherness and Fun.

Values

• Growth - You aim to be better than yesterday. You contribute to a constant journey of improvement as a team and in the business.
• Individuality - You celebrate differences and strive to be the best version of yourself.
• Drive - You make it happen, adapt to today’s challenges, and motivate others to reach higher.
• Togetherness - You support colleagues, share the challenges and the successes.
• Fun - You enjoy the everyday and help create a welcoming, family-like environment at Zizzi.

Role

Front of House Team Member up to £12.21 per hour plus tronc and benefits. As part of the Front of House team you could be greeting customers at the door, making cocktails at the bar, delivering picture-perfect dishes to table, or guiding the customer through their dining experience. You love sharing your favourite dish and finding ways to make every visit personal to each customer.

What you'll get

• Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
• Never go hungry with free & heavily discounted menu on shift
• Be rewarded by your customers with a generous tronc system
• Wagestream available to instantly access earned wages
• Discounts on cinema tickets, travel websites and big brands
• Stay in touch with our online Zizzi community providing access to rotas and payslips
• Free Employee Assistance Programme with access to GPs and wellbeing support
• Time for a break with 28 days holiday (pro rata)
• Plenty of opportunities to develop and progress your career
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided