Front of House Training Lead

Activate Learning; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established education group is seeking a passionate Front of House Training Lead to oversee operations in a dynamic student-run restaurant. This role offers a unique opportunity to mentor students in delivering exceptional guest experiences while ensuring compliance with industry standards. The ideal candidate will have a strong background in hospitality and training, fostering an inclusive atmosphere for both staff and students. With a commitment to professional growth and a supportive environment, this position promises to be both rewarding and impactful for those eager to shape future hospitality leaders.

Benefits

Generous Annual Leave

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Health Cash Plan

Learning and Development Opportunities

Tailored Induction Programs

Pension Schemes

Flexible Working Options

Competitive Salaries

On-Site Facilities

Qualifications

• A Level 3 or above qualification in hospitality or related field is required.
• Experience in developing and delivering training programmes is essential.

Responsibilities

• Supervise hospitality operations and ensure compliance with standards.
• Design and implement engaging training programmes for students.

Skills

Hospitality Management

Barista Skills

Training Program Development

Time Management

Communication Skills

Education

Level 3 Qualification in Hospitality

Job description

Position not right for you?
Share it with someone you know.

Front of House Training Lead

Reference: DEC20243223

Expiry date: 23:30, Wed, 8th Jan 2025

Location: Reading

Benefits: generous annual leave allowance, excellent career pathways and fantastic onsite facilities

About the role: We are seeking an experienced and passionate Front of House Training Lead to take charge of the operations in our dynamic student-run restaurant. This role presents a distinctive opportunity to mentor and guide students in all facets of front-of-house service, ensuring that they deliver exceptional guest experiences in line with industry standards.

Responsibilities:

1. Supervise all hospitality operations, including restaurant management, barista training, and overall guest services.
2. Ensure compliance with operational standards such as allergy awareness, food safety regulations, time management, and Control of Substances Hazardous to Health (COSHH).
3. Design and implement an engaging, industry-aligned training programme for students.
4. Foster a warm, safe, and inclusive atmosphere for both staff and students.
5. Promote equality, diversity, and inclusion within the classroom and training kitchens.

Hours: 18.5hrs p/w - Tuesday, Wednesday and Thursday.

Contract: Term Time, FTC to July 2025

Minimum Qualifications:

• A Level 3 or above qualification in hospitality or a related field.
• Barista certification or extensive experience in coffee preparation
• Experience in developing and delivering training programmes.
• Excellent time management and organisational skills.
• Confidence in using various communication platforms for training purposes.

Who we are: Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

Employee Benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: Continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher and Local Government pension schemes for AL staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

Activate Learning is committed to safeguarding and expects all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK; we do not sponsor work permits.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity.