Front of House Team Member - Wolverhampton, West Midlands

TN United Kingdom; Wolverhampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing restaurant brand in Wolverhampton! Join a dynamic team dedicated to delivering outstanding service and exceptional food quality. As a Front of House Team Member, you'll play a crucial role in enhancing the guest experience, ensuring every customer leaves satisfied. With a focus on teamwork and brand standards, you'll thrive in a supportive environment that values your contributions. This role offers a pathway for career advancement and the chance to be part of an innovative dining experience that is reshaping the kebab industry.

Qualifications

• Strong communication skills and a positive attitude.
• Ability to work in a fast-paced environment and adapt to changes.

Responsibilities

• Deliver exceptional guest service and maintain cleanliness.
• Assist guests in meal choices and process orders accurately.

Skills

Customer Service

Communication Skills

Teamwork

POS System Operation

Food Presentation

Job description

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EU work permit required:

Yes

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Job Reference:

c261bae16dba

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Front of House Team Member - Wolverhampton, West Midlands

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. We focus on industry-leading levels of service, exceptional food, and providing an unforgettable experience for our guests.

Join our team now!

We are looking for Team Members who have the drive to grow with us and share in our success.

Your role involves supporting and working as part of a team to deliver exceptional food quality, outstanding guest care, and excellent service. Your contribution is vital in helping us achieve our brand standards, working within a great team, and ensuring every guest leaves satisfied and eager to return.

Here is what you need:

Restaurant Team Member Front of House:

• Prioritize the guest experience in all tasks.
• Maintain a positive “can do” attitude.
• Assist guests in choosing meals and drinks, providing up-sell information.
• Process orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure food presentation is appealing.
• Promote additional food items to enhance the guest experience and increase sales.
• Process sales, provide receipts, and deliver food.
• Greet every guest warmly and genuinely.
• Answer phone inquiries professionally.
• Assemble and package orders according to brand standards.
• Keep guest areas clean, sanitary, and organized.
• Ensure all orders are complete and ready for guests.
• Adhere to Brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Ability to speak clearly and listen attentively to guests and team members.
• Maintain a clean and professional appearance.
• Approach tasks with enthusiasm and positivity.
• Provide cheerful and helpful guest care.
• Adapt to changing business volumes with urgency.
• Demonstrate understanding of the menu and allergens.
• Follow instructions to meet brand standards (The GDK way).
• Complete daily paperwork accurately per GDK standards.
• Be cross-trained in all areas of the kitchen and front counter.
• Commit to delivering exceptional guest service and maintaining high standards.

Working for GDK offers a full career pathway and excellent progression opportunities!