Front of House Team Member - The Punchbowl

Butcombe Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join an award-winning business as a front of house team member at a charming 300-year-old pub in London. Deliver outstanding service in a variety of dining experiences while enjoying competitive pay, tips, and industry-leading benefits aimed at promoting team wellbeing and development.

Benefits

Competitive hourly rate plus an equal share of tips

Access to industry-leading training and development

50% off food on shift

Support and coaching from talented managers

Team parties and events

Access to Liberation Life platform for cashback

Wellbeing support through Employee Assistance Program

Responsibilities

• Deliver exceptional bar and waiting hospitality to customers.

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others by always striving to be the best we can be.

We are seeking a front of house team member to join our family. This role involves delivering exceptional bar and waiting hospitality to our customers.

Located in a quiet side street, this 300-year-old pub offers three distinct dining experiences to suit any mood.

What’s in it for you?

• The opportunity to work for an award-winning business. We have won the Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards. You will be working with some of the most talented people in the industry.
• Access to Liberation Life — a platform where you can earn cashback with major retailers, save on holidays, groceries, gifts, and more.
• The chance to work for a diverse, eclectic company and gain experience across various businesses and food offerings. We value your ideas and take a collaborative approach to business development.
• A competitive hourly rate plus an equal share of tips.
• Access to industry-leading training and development through our ‘Pillars of Progression’ programme.
• Additional support and coaching from our talented managers.
• Work closely with locally sourced, award-winning food and drink, including our own beer.
• We provide the tools and have invested significantly in our properties to help you succeed.
• Enjoy team parties, events, training courses, great suppliers, and industry-leading rewards, discounts, and benefits, including 50% off food on shift.
• We care about our team’s wellbeing. We are ambassadors for the Burnt Chef Project, promoting mental health awareness and support. We also offer a 24/7 Employee Assistance Program for additional support.