Front of House Team Member - The Brown Cow

Butcombe Group; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join Butcombe Group as a front of house team member in London. You will deliver exceptional hospitality in a vibrant pub environment, benefit from award-winning training, and enjoy a competitive hourly rate plus tips. This role offers a chance to grow within a respected company that values collaboration and inclusivity.

Benefits

Access to cashback platform

Competitive hourly rate with tips

Employee Assistance Program

50% off food on shift

Training and development opportunities

Mental health initiatives

Qualifications

• Deliver exceptional bar and waiting hospitality.
• Work in a diverse and dynamic environment.

Responsibilities

• Provide exemplary service to customers.
• Collaborate with team members to maintain high standards.

Skills

Customer service

Team collaboration

Hospitality

Job description

We are a bold, award-winning business that prides itself on empowering our teams with the autonomy to operate boutique, premium establishments that impress our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.

We are seeking a front of house team member to join our family. This role involves delivering exceptional bar and waiting hospitality to our customers.

Our classic British pub serves a variety of offerings from brunch to dinner, featuring outstanding British food and drinks in the heart of South West London.

What’s in it for you?

• The opportunity to work for an award-winning business. We have won the Best Food Offer (2019 & 2020) and Best Managed Pub Company (2021) at The UK Publican Awards. You will work alongside some of the most talented people in the industry.
• Access to Liberation Life, an incredible platform where you can earn cashback with major retailers, and save money on holidays, groceries, gifts, and more!
• The chance to work for a diverse and eclectic company, gaining experience across various businesses and food offers. We value your ideas and take a collaborative approach to business development.
• A competitive hourly rate plus an equal share of tips.
• Access to industry-leading training and development through our ‘Pillars of Progression’ programme, including bespoke training plans.
• Additional support and coaching from our talented managers.
• The opportunity to work closely with locally sourced food and drink, including our own award-winning beer.
• We provide the tools and have invested significantly in our properties to help you do a great job.
• The vibrant atmosphere of team parties, events, training courses, and benefits such as discounts and rewards, including 50% off food on shift.
• A business that cares about your well-being, as demonstrated by our support for the Burnt Chef Project, mental health initiatives, and a 24/7 Employee Assistance Program.