Front of House Team Member - St James Square, Edinburgh

German Doner Kebab; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Casual Dining restaurant brand, German Doner Kebab, is expanding its Edinburgh branch and seeks enthusiastic Front of House Team Members. You will play a key role in delivering high-quality food and service, ensuring customer satisfaction, and maintaining brand standards in a supportive team environment.

Benefits

Career pathway and progression opportunities

Qualifications

• Ability to adapt to varying business volumes with urgency.
• Commitment to exceptional guest service.

Responsibilities

• Prioritizing guest satisfaction.
• Assisting guests with menu choices.
• Ensuring cleanliness in guest areas.

Skills

Clear communication

Attentive listening

Positive attitude

Cheerful demeanor

Ability to follow instructions

Job description

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Front of House Team Member - St James Square, Edinburgh, Edinburgh

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Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

11f8d0d4c64d

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Front of House Team Member - St James Square, Edinburgh

Job Type: Full Time & Part Time Roles Available

German Doner Kebab is a rapidly expanding restaurant brand, known for changing the kebab experience. With over 90 locations worldwide, we lead in the Casual Dining sector, offering industry-leading service, exceptional food, and memorable guest experiences.

We are seeking enthusiastic Team Members to grow with us and share in our success. Your role involves supporting the team to deliver high-quality food, outstanding customer care, and excellent service. You will be instrumental in maintaining brand standards, working within a great team, and ensuring every guest leaves satisfied and eager to return.

Responsibilities include:

• Prioritizing guest satisfaction in all actions.
• Maintaining a positive attitude.
• Assisting guests with menu choices and upselling.
• Processing orders via POS system.
• Delivering and preparing food and beverages.
• Ensuring food presentation is appealing.
• Promoting additional menu items to enhance the guest experience and increase sales.
• Handling sales transactions and providing receipts.
• Greeting guests warmly and genuinely.
• Answering phone inquiries.
• Assembling and packaging orders according to brand standards.
• Keeping guest areas clean and sanitary.
• Ensuring orders are complete and ready for guests.
• Adhering to brand standards and delivering exceptional service.

Required skills & knowledge:

• Clear communication and attentive listening skills.
• Maintaining a neat and professional appearance.
• Positive and enthusiastic attitude.
• Cheerful, helpful demeanor with excellent guest care.
• Ability to adapt to varying business volumes with urgency.
• Understanding of menu items and allergens.
• Ability to follow instructions to meet brand standards.
• Completing daily paperwork as per standards.
• Cross-training in kitchen and front counter roles.
• Commitment to exceptional guest service and standards.

Working with GDK offers a full career pathway and excellent progression opportunities.