Front of House Team Member - Piccadilly, York

TN United Kingdom; City of Westminster; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a rapidly growing restaurant brand as a Front of House Team Member! This role offers a chance to deliver exceptional guest experiences while working in a vibrant environment. You'll be instrumental in providing high-quality service, assisting guests with their menu choices, and ensuring a welcoming atmosphere. With a focus on teamwork and brand standards, you'll help create memorable moments for every guest. This is an exciting opportunity to grow your career in the casual dining sector, where your contributions will be valued and rewarded.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to maintain hygiene and professional appearance.

Responsibilities

• Deliver high-quality food and outstanding guest care.
• Process orders accurately and maintain cleanliness.
• Promote menu items and ensure guest satisfaction.

Skills

Clear communication

Attentive listening

Positive attitude

Guest care

Ability to upsell

Food presentation

Adaptability

Tools

POS system

Job description

Front of House Team Member - Piccadilly, York, Westminster

Job Category: Retail

EU work permit required: Yes

Job Reference: 3a54b2124f53

Job Views: 12

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

German Doner Kebab - Front of House Team Member - Piccadilly, York

Job Type: Full Time

Are you ready to work for one of the fastest-growing restaurant brands? Join us at German Doner Kebab, a leader in the Casual Dining sector with over 90 restaurants worldwide. We pride ourselves on industry-leading service, exceptional food, and memorable guest experiences.

We are looking for team members who are eager to grow and share in our success. Your role will be crucial in delivering high-quality food, outstanding guest care, and excellent service. You'll help us uphold our brand standards, work well within a team, and ensure every guest leaves satisfied and eager to return.

Requirements:

• Prioritize guest satisfaction in all interactions.
• Maintain a positive, 'can-do' attitude.
• Assist guests with menu selections and upselling.
• Process orders via POS system accurately.
• Help in preparing, packing, and delivering food and drinks.
• Ensure food presentation is appealing.
• Promote additional menu items to enhance guest experience and sales.
• Handle sales transactions and issue receipts.
• Greet guests warmly and genuinely.
• Answer phone inquiries professionally.
• Assemble and package orders to brand standards.
• Keep guest areas clean and sanitary.
• Ensure all orders are complete and ready for guests.
• Follow brand standards and deliver excellent guest service.

Key Skills & Knowledge:

• Clear communication and attentive listening skills.
• Professional appearance and hygiene.
• Positive and enthusiastic attitude.
• Cheerful, helpful demeanor, with excellent guest care.
• Ability to adapt to varying business volumes.
• Understanding of menu items and allergens.
• Ability to follow instructions and uphold brand standards.
• Accurate completion of daily paperwork.
• Willingness to cross-train in all areas of the kitchen and front counter.
• Commitment to exceptional guest service and standards.

Working with GDK offers a full career pathway and excellent progression opportunities!