Front of House Team Member (part-time / evenings & weekends)

Butcombe Pubs & Inns; England; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a bold, award-winning business as a front of house team member in a newly refurbished pub and hotel. This role offers the chance to deliver exceptional hospitality in a friendly, welcoming environment. With a focus on locally sourced seasonal dishes and award-winning drinks, you will be part of a team that values your ideas and contributions. Enjoy a competitive hourly rate, tips, and access to industry-leading training and development. Embrace the buzz of team events and be part of a company that truly cares about its staff and their well-being.

Benefits

Competitive hourly rate

Equal share of tips

Access to training and development

75% off food on shift

Employee Assistance Program

Team parties and events

Cash-back platform access

Qualifications

• Experience in hospitality and delivering excellent customer service.
• Ability to work in a team and communicate effectively.

Responsibilities

• Deliver amazing bar and waiting hospitality to customers.
• Maintain high standards of service and cleanliness.

Skills

Customer Service

Teamwork

Communication

Job description

We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers.

The Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the north-eastern edge of the Cotswolds.

We have 16 stunning ensuite rooms with dog-friendly and family-friendly options available, offering the ideal base for exploring the Cotswolds AONB, the Oxfordshire countryside and historic Oxford.

On the menu, our focus is locally sourced seasonal dishes and exciting takes on pub classics, with a cracking selection of award-winning Butcombe beer, cocktails and wines behind the bar.

Inside, you’ll find cosy interiors and rustic pub charm with original features throughout, and relaxed dining spaces for both intimate meals and larger gatherings.

We are very dog-friendly and child-friendly, and have a sunny beer garden complete with grassy and decked areas – perfect for al fresco drinking and dining!

If you’re planning a special occasion or event, our private dining room is perfect for all kinds of occasions, from birthday parties to wedding receptions, business meetings and conferences.

Located at the entrance to the Cotswolds, we’re the perfect place to enjoy a weekend break or staycation, and a short distance from attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World and Burford Garden Company as well as Cheltenham, Oxford, Cirencester and Bourton-on-the-Water.

What’s in it for you?

• The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
• Access to Liberation Life - an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
• The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas!
• A competitive hourly rate plus an equal share of great tips.
• Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
• We offer additional support and coaching from our talented managers.
• You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
• We will back with you the tools you need to do a great job and have invested significantly in our properties.
• The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 75% off food on shift).
• A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.