Front of House Team Member - Havant, Hampshire

TN United Kingdom; Havant; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a rapidly growing restaurant brand as a Front of House Team Member, where you'll deliver exceptional service and memorable guest experiences. In this dynamic role, you'll support your team in providing high-quality food and outstanding care, ensuring every guest leaves satisfied. With a commitment to excellence and brand standards, you'll thrive in a positive environment that values growth and teamwork. This is an exciting opportunity to develop your career in the hospitality industry and be part of a team that truly values its members.

Qualifications

• Strong communication skills and a commitment to guest satisfaction.
• Ability to adapt to changing business volumes and follow instructions.

Responsibilities

• Prioritize guest satisfaction and maintain a positive attitude.
• Assist guests with menu selections and ensure food presentation meets standards.

Skills

Clear communication skills

Attentive listening skills

Professional appearance

Enthusiastic demeanor

Ability to adapt

Understanding of menu items

Commitment to guest service

Job description

Job Title: Front of House Team Member - Havant, Hampshire

Location: Havant, Hampshire

Category: Retail

EU work permit required: Yes

Job Description:

German Doner Kebab is seeking enthusiastic Team Members to join our rapidly growing restaurant brand. With over 90 locations worldwide, we pride ourselves on industry-leading service, exceptional food, and memorable guest experiences. Join us to be part of a team that values growth, quality, and customer satisfaction.

Your role involves supporting the team to deliver high-quality food, outstanding guest care, and excellent service. You will be instrumental in maintaining brand standards, working collaboratively, and ensuring every guest leaves satisfied and eager to return.

Responsibilities:

• Prioritize guest satisfaction in all interactions.
• Maintain a positive attitude and professional appearance.
• Assist guests with menu selections and upselling.
• Process orders via POS system accurately.
• Assist in food preparation, packing, and delivery to tables.
• Ensure food presentation meets brand standards.
• Promote additional menu items to enhance guest experience.
• Handle sales transactions and provide receipts.
• Greet guests warmly and handle inquiries professionally.
• Assemble and package orders to brand standards.
• Keep guest areas clean and sanitary.
• Ensure completeness and readiness of orders.
• Adhere to brand standards and deliver exceptional service.

Skills & Knowledge:

• Clear communication and attentive listening skills.
• Professional appearance and attitude.
• Enthusiastic and cheerful demeanor.
• Ability to adapt to changing business volumes.
• Understanding of menu items and allergens.
• Ability to follow instructions and maintain standards.
• Willingness to cross-train in various roles.
• Commitment to guest service excellence.

Working at GDK offers a full career pathway with excellent progression opportunities. Join us and grow your career in a dynamic environment!