Front of House Team Member - Gravesend, Kent

German Doner Kebab; Gravesend; On-site; GBP 40,000 - 60,000; Full time

Job summary

German Doner Kebab is looking for enthusiastic Front of House Team Members for their Gravesend location. You'll support your team in offering outstanding guest service, ensuring satisfaction and adherence to brand standards. This is an opportunity to grow within a leading casual dining brand known for quality food and memorable experiences.

Benefits

Career pathways and progression opportunities

Qualifications

• Ability to follow instructions and maintain standards.
• Willingness to cross-train in various roles.
• Understanding of menu items and allergens.

Responsibilities

• Providing excellent guest service and assisting with menu choices.
• Processing orders and delivering food to guests.
• Maintaining cleanliness and hygiene standards in guest areas.

Skills

Clear communication

Attentive listening

Positive attitude

Guest-focused approach

Ability to adapt

Job description

Front of House Team Member - Gravesend, Kent

German Doner Kebab is seeking enthusiastic team members to join our rapidly growing restaurant brand in Gravesend, Kent. With over 90 locations worldwide, we are leaders in the casual dining sector, known for exceptional service, quality food, and memorable guest experiences.

As a Team Member, you will support your team in delivering outstanding food quality and guest care, ensuring every guest leaves satisfied and eager to return. Your role is vital in maintaining our brand standards and creating a welcoming environment.

Responsibilities include:

• Providing excellent guest service, assisting with menu choices, and upselling where appropriate.
• Processing orders through the POS system and delivering food to guests.
• Ensuring food presentation is appealing and orders are complete and accurate.
• Maintaining cleanliness and hygiene standards in guest areas.
• Adhering to brand standards and delivering a positive guest experience.

Required skills and qualities:

• Clear communication and attentive listening skills.
• Smart appearance and positive attitude.
• Cheerful, helpful, and guest-focused approach.
• Ability to adapt to changing business needs with urgency.
• Understanding of menu items and allergens.
• Ability to follow instructions and maintain standards.
• Willingness to cross-train in various roles.

We offer a full career pathway with excellent progression opportunities for those who are committed and eager to grow with us.