Front of House Team Member — Fast-Paced, Guest-First Service

The Duchess of Kensington; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate + tronc

Training and development

Career progression opportunities

Team trips & socials

Referral scheme up to £1000

Job summary

The Duchess of Kensington on Gloucester Road is a lively, food-led pub seeking an Experienced Front of House Team Member to join the team. You will welcome guests with warmth, take orders, and ensure a smooth, memorable guest journey in a fast-paced setting.

We value initiative, a can-do attitude, and the ability to thrive in a busy environment. Join a growing, award-winning company offering development, incentives, and a supportive team culture.

Qualifications

• Passionate about delivering outstanding, guest-first service.
• Quick learner who takes initiative and brings a big personality.
• Thriving in a high-energy venue with a fun-loving team.
• Keen to grow within an award-winning company.
• Ready to level up and build a career in a rapidly expanding business.

Responsibilities

• Welcome guests with warmth and take orders with a smile.
• Ensure a smooth, memorable guest journey.
• Anticipate needs and deliver polished service.
• Stay cool and positive in a busy environment.
• Collaborate with the team to reflect our brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest-first service

Initiative

High-energy environment

Team player

Job description

The Duchess of Kensington on Gloucester Road is a lively, food-led pub seeking an Experienced Front of House Team Member to join the team. You will welcome guests with warmth, take orders, and ensure a smooth, memorable guest journey in a fast-paced setting.

We value initiative, a can-do attitude, and the ability to thrive in a busy environment. Join a growing, award-winning company offering development, incentives, and a supportive team culture.