Front Of House Team Member - Cox's Yard - Stratford-upon-Avon, Warwickshire

Wells and Co.; Stratford-upon-Avon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking motivated Front Of House Team Members for their location in Stratford-upon-Avon. The role focuses on delivering exceptional customer experiences and food offerings, involving responsibilities from order-taking to teamwork. Candidates should possess a passion for food and customer service, with great career development opportunities provided.

Benefits

28 days holiday

Company Pension scheme

Retail and beer discounts

Free food when on shift

Refer a friend Bonus

Employee Assistance programme

Career development programme

30% dining discount of all managed houses

Qualifications

• Previous experience working front of house in a hospitality or customer facing environment.
• Ability to deliver excellent customer service in a fast-paced environment.

Responsibilities

• Taking responsibility for the customer journey, ensuring their experience is second to none.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.

Skills

Customer Service

Teamwork

Enthusiasm for Food and Beer

Job description

Front Of House Team Member - Cox's Yard - Stratford-upon-Avon, Warwickshire

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Company Description

A once thriving timber yard, our charming and ruggedly handsome building now welcomes visitors & locals of Stratford-upon-Avon as a riverside Taproom. Located at the heart of the stunning Warwickshire countryside, in the medieval market town of buzzing Stratford-upon-Avon, Cox’s Yard sits proudly in an area famed for its history, culture and quaint beauty which attracts literary enthusiasts and curious visitors from all over the globe.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front Of House Duties Include

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member
  
  

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
  
  

Other Information

We will offer you a great package:

• £7.50 - £12.21 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• Free food when on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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