Front of House Team Member - Breakfast & Lunch

University Arms, Cambridge; Cambridge; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Free meals on duty

Team Member Parties

Room and F&B discounts across Marriott

Job summary

University Arms in Cambridge seeks a Front of House Team Member for breakfast and lunch service. You will be the face of Parker’s Tavern, ensuring a friendly, efficient and memorable dining experience for guests.

Flexibility is valued to cover varied shifts, including weekends. Previous hospitality experience is desirable but not essential; strong communication and teamwork are key to success.

Qualifications

• Friendly, approachable and guest-focused with excellent communication skills.
• Energetic, flexible and able to work efficiently in a fast-paced environment.
• Team-oriented with a proactive, can-do attitude.
• Attention to detail and a commitment to high standards.
• Previous hospitality or food service experience is desirable but not essential.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Greet and serve guests with a warm, welcoming attitude.
• Prepare and serve breakfast and lunch items to a high standard.
• Set up and clear dining areas, keep spaces clean and inviting.
• Collaborate with kitchen and front-of-house teams for smooth service.
• Respond to guest requests promptly and resolve issues to ensure satisfaction.
• Maintain knowledge of cocktails, wines, spirits and bar menus.

Skills

Guest-focused service

Excellent communication

Team-oriented

Flexible scheduling

Attention to detail

Customer service experience

Job description

Parker's Tavern, Regent Street, Cambridge, Cambridgeshire, CB2 1AD

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to’ destination, alluring visitors with the promise of a sense of modern luxury.

What Will You Be Doing

As a Front of House Team Member for breakfast and lunch, you will be the face of University Arms Hotel during our morning and midday service. Your role is to deliver friendly, efficient, and professional service, ensuring every guest enjoys a welcoming atmosphere and a memorable dining experience. You will work closely with the kitchen and service team to maintain smooth operations, respond to guest requests, and uphold the highest standards of presentation, cleanliness, and hospitality.

THE DUTIES

• Greet and serve guests with a warm, welcoming attitude, making every visit memorable.
• Prepare and serve breakfast and lunch items to the highest standard, ensuring presentation and quality are perfect.
• Assist with setting up and clearing dining areas, maintaining a clean, organised, and inviting space.
• Collaborate with the kitchen and front-of-house team to ensure smooth service.
• Respond to guest requests promptly and help resolve any issues to ensure complete satisfaction.
• Maintain exceptional product knowledge of cocktails, wines, spirits, and bar menus.
• We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

What Are We Looking For In You

• Friendly, approachable, and guest-focused with excellent communication skills.
• Energetic, flexible, and able to work efficiently in a fast-paced environment.
• Team-oriented with a proactive, can-do attitude.
• Attention to detail and a commitment to maintaining high standards.
• Previous hospitality or food service experience is desirable but not essential.
• Willingness to work varied shifts, including weekends and holidays.

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio

RIGHT TO WORK

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

• Job RefUNI1559
• BranchParker's Tavern
• LocationCambridge
• Salary/BenefitsCompetitive Pay - £14.39 per hour
• Contract typePermanent
• HoursFull Time
• Hours per week42.5
• Date posted28/09/2026
• Closing date28/10/2026