Front of House Team Member - Aberdeen, Aberdeenshire

German Doner Kebab; Aberdeen City; On-site; GBP 20,000 - 24,000; Full time

Job summary

German Doner Kebab seeks passionate Team Members to enhance guest experience in a fast-growing restaurant environment. As a vital part of the team, you will ensure high-quality food, outstanding service, and guest satisfaction. This opportunity offers full career pathway and great progression opportunities.

Qualifications

• Clear communication and attentive listening skills.
• Positive and enthusiastic attitude.
• Adaptability to changing business levels.

Responsibilities

• Support and work as part of a team to deliver high-quality food.
• Assist guests with meal and drink choices and upsell when appropriate.
• Maintain cleanliness and presentation of guest areas.

Skills

Clear communication

Attentive listening

Positive attitude

Cheerful and helpful

Adaptability

Job description

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Job Reference:

d6291b95482f

Job Views:

2

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. We focus on industry-leading service, exceptional food, and an unforgettable guest experience.

Join our team now!

We are looking for Team Members who have the drive to grow with us and share in our success.

You will support and work as part of a team to deliver high-quality food, outstanding guest care, and excellent service! Your role is vital in helping us meet our brand standards, work within a great team, and ensure every guest leaves satisfied and eager to return.

What you need:

Restaurant Team Member Front of House:

• Prioritize guest satisfaction in all tasks.
• Maintain a positive “can do” attitude.
• Assist guests with meal and drink choices, and upsell when appropriate.
• Process orders through the POS system.
• Deliver orders to the kitchen and assist in food and beverage preparation and packing.
• Ensure food presentation is appealing.
• Promote additional menu items to enhance the guest experience and increase sales.
• Process sales, provide receipts, and deliver food.
• Greet every guest warmly and genuinely.
• Handle telephone inquiries professionally.
• Assemble and package orders according to brand standards.
• Keep guest areas clean, sanitary, and tidy.
• Ensure all orders are complete and ready for the guest.
• Follow brand standards and deliver exceptional guest service.

Key skills & knowledge:

• Clear communication and attentive listening skills.
• Maintain a clean and professional appearance.
• Positive and enthusiastic attitude.
• Cheerful, helpful, and committed to excellent guest care.
• Adaptability to changing business levels.
• Understanding of menu items and allergens.
• Follow instructions to meet brand standards (The GDK way).
• Accurate completion of daily paperwork.
• Cross-training in kitchen and front counter roles.
• Commitment to exceptional service and standards.

Working for GDK offers a full career pathway and great progression opportunities!