Front of House Team Member

Fenwick Limited; York; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Fenwick's Coppergate Kitchen as a Front of House Team Member in York. You'll play a critical role in enhancing dining experiences without the demands of late-night work. Enjoy benefits like discounts, generous annual leave, and opportunities for personal growth in a renowned family-owned establishment.

Benefits

Up to 25% discount in all Fenwick stores and online

28 days annual leave, increasing to 33 days with service

Birthday day off in your birthday month

Retail, leisure, and hospitality discounts

24/7 GP, wellbeing advice & support

Pension scheme

Qualifications

• Experience in a customer-facing role within a full-service restaurant is desirable.
• Positive attitude in a fast-paced environment.
• A passion for hospitality and a willingness to learn.

Responsibilities

• Enhance customers' dining experience, ensuring satisfaction.
• Provide authentic service and maintain cleanliness.
• Share menu knowledge with guests.

Skills

Communication

Interpersonal skills

Adaptability

Customer service

Job description

We are excited to announce opportunities for Front of House Team Members to join our beloved Coppergate Kitchen restaurant, based in our York store!

This is a unique opportunity to work in a bustling restaurant environment. Unlike many hospitality roles, ours do not include late-night work, offering a great work-life balance.

We are recruiting for the following role:

Coppergate Kitchen - 24 hours per week, permanent contract

What does it mean to be a Front of House Team Member at Fenwick?

You will enhance our customers' dining experience, ensuring they leave with a lasting impression. Your role involves providing authentic, natural service, maintaining cleanliness, and sharing menu knowledge with guests.

What do we look for?

• Experience in a customer-facing role within a full-service restaurant is desirable
• Adaptability to changing demands and a positive attitude in a fast-paced environment
• A passion for hospitality and a willingness to learn
• Excellent communication and interpersonal skills

Benefits of joining Fenwick

• Up to 25% discount in all Fenwick stores and online from day one
• 28 days annual leave, including Bank Holidays, increasing to 33 days with service
• Birthday day off in your birthday month
• 'Perks' - retail, leisure, and hospitality discounts, exclusive deals, cashback
• WeCare - 24/7 GP, wellbeing advice & support
• Pension scheme
• Opportunity to join the tronc system, managed independently

About Fenwick

Founded in 1882, Fenwick is a heritage-rich, family-owned department store group renowned for style and luxury. We are committed to exceeding customer expectations and are always looking for new talent.

Our team of over 2,000 employees across stores, support functions, and restaurants work collaboratively. Our restaurant division operates 15 own-brand restaurants and partnerships across 8 stores, offering exceptional dining experiences.