Front of House Team Member

Metro Pub Co - BRA_302; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading pub company as Bar & Waiting Staff, where you'll create unforgettable customer experiences. This role emphasizes customer service, team spirit, and attention to detail. Enjoy competitive pay, discounts at our venues, and numerous employee benefits, including a referral bonus and an employee assistance program.

Benefits

Competitive salary

Pension contributions

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Access to Wagestream

Retail discounts

Qualifications

• Willingness to learn and expand skills.
• Great attention to detail.
• Passion for excellent service.

Responsibilities

• Provide customers with a memorable experience.
• Offer drink recommendations and serve beverages.
• Assist in greeting and serving customers.

Skills

Attention to detail

Customer service

Team spirit

Positive attitude

Job description

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Job Title: Bar & Waiting Staff

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink after a long day. You’ll be joining a fun and inclusive team where you can grow and strengthen your skills and experience.

Responsibilities

• Provide customers with a heartfelt and memorable experience every visit.
• Offer drink recommendations and serve beverages to meet specifications and customer expectations.
• Assist in greeting, serving food, and attending to customers during their dine-in experience.
• Maintain a safe, legal, and clean bar environment, resolving issues promptly and safely.

Qualifications

• Willingness to learn and expand your skills.
• Great attention to detail, ensuring every pint is poured perfectly.
• Passion for excellent service and creating a welcoming atmosphere.
• Positive attitude and team spirit.

Additional Benefits

We value our team’s hard work, offering:

• Competitive salary, pension contributions, and career development opportunities across our well-known brands.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when you successfully refer a friend.
• Access to Wagestream to get paid before payday when needed.
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile.