Front of House Team Member

The People's Pub - Stonegate Group; Southampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Front of House Team Member at a lively pub where you’ll play a crucial role in creating an enjoyable atmosphere for guests. This position offers the chance to enhance your skills in a supportive environment while connecting with a diverse team and providing exceptional service. Enjoy flexible working hours and various perks that make your job rewarding. Be part of a dynamic pub culture that values teamwork and customer satisfaction, and contribute to memorable experiences for all who visit. If you thrive in a fast-paced setting and love engaging with people, this is the opportunity for you!

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Vitality Healthcare

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Ability to connect with team and guests for a positive experience.
• Experience in food and drink service is a plus.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain a clean and safe environment for everyone.

Skills

Customer Service

Teamwork

Food Preparation

Communication

Job description

Location - Yates

Front of House Team Member

At Yates, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

1. Help prepare and serve our delicious food and drinks at Yates.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. We're centrally located within the heart of the town, next to the West Quay shopping centre. On our doorstep, we have a taxi rank, bus stops for the major routes, and we're approximately 200 meters away from the train station. We pride ourselves on being able to accommodate all of our guests. During the daytime, we offer our guests a plush (but easy-going) atmosphere, with a vibrant lunchtime trade, or an easy venue to chill, meet, eat, and drink, with Sky and BT sports on our two big screens and 11 plasmas. We pride ourselves on delivering a top-class range of drinks, an excellent value food offer, and creating that all-day-long atmosphere.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
3. VIP entry to our Pubs and Bars.
4. Stonegate Hotel Discounts.
5. Flexible working.
6. David Lloyd Corporate Discount Rates.
7. Vitality Healthcare.
8. Discounted Dental Insurance.
9. Wagestream – Early access to your earned wages.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact Yates directly.

Job Reference: YS1293707SouFOHTM