Front of House Team Member

Nuffield Health; Southall; On-site; GBP 20,000 - 24,000; Full time

Job summary

A health and fitness organization in Southall is seeking a Front of House Team Member to provide exceptional customer service, support the reception, and create a friendly environment. Ideal candidates should have strong communication skills, be flexible, and possess basic computer knowledge. The role includes swimming responsibilities and offers benefits like free gym membership and retail discounts.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Great communication skills, both face-to-face and over the phone.
• Flexibility, motivated, and shows plenty of initiative.
• Basic computer skills, including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception with attention to detail.
• Help create a friendly, relaxing, and professional environment.
• Give a warm welcome and answer queries in a caring way.
• Able to swim to a high standard and undergo training.

Skills

Customer service skills

Communication skills

Initiative

Flexibility

Basic computer skills

Job description

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception, including demonstrating attention to detail and initiative
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Qualifications

• As a Front of House Team Member at our gym, you\'ll bring great communication skills, both face-to-face and over the phone. You\'re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

Benefits

• Free gym membership
• Health assessments
• Retail discounts
• Pension options