Front of House Team Member

The People's Pub - Stonegate Group; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Lamb Inn is seeking Front of House Team Members to join their vibrant team. In this role, you will assist in creating a fantastic experience for guests through attentive service and a welcoming atmosphere. This position offers flexibility and valuable rewards, making it an exciting opportunity in a lively pub environment.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working hours

Corporate Discounts at David Lloyd

Discounted Dental Insurance

Wagestream for early wage access

Qualifications

• Ability to connect with guests and team members.
• Willingness to learn and support the team.
• Flexibility in handling various tasks.

Responsibilities

• Prepare and serve food and drinks.
• Offer recommendations to enhance guest experience.
• Maintain cleanliness and safety in the pub.

Skills

Teamwork

Customer Service

Communication

Job description

Location - Lamb Inn

Front of House Team Member

At Lamb Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Lamb Inn.

• Offer friendly recommendations to enhance the guest experience.

• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb Inn is an oasis in the heart of the city. The Lamb Inn is a haven for shoppers and those popping out for lunch during the day, then in the early evening, candles get lit and we have our own very special atmosphere. We offer the best courtyard in the city to our guests, heated in winter and ready for sunbathers in the summer. A traditional pub over two floors that is anything but traditional, and our guests love us.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb Inn directly.

Job Reference: LN1341813NorFOHTM