front of house team member

wagamama; Norwich; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Biweekly pay

Flexible hours

Wagestream access

Free food on shift

50% off outside of work

Pension

Discounts

Long service awards

Uniform provided

Job summary

wagamama is hiring a Front of House Team Member for a full-time role in Norwich. You will welcome guests, present the menu with enthusiasm and help keep service moving smoothly from start to finish, contributing to the warm, energetic vibe the brand is known for.

In this fast-paced environment, you’ll thrive on delivering brilliant experiences, making genuine recommendations, and staying calm under pressure while supporting the team across shifts.

Qualifications

• Nice, welcoming guest interaction and a can-do attitude.
• Ability to talk about food and make genuine recommendations.
• Thrives in lively, fast-moving environments.
• Stays calm, switched on and one step ahead when busy.
• Notices the little things and cares about getting them right.
• Brings energy and enjoys being part of a team.

Responsibilities

• Welcome guests in and bring the menu to life, helping keep service flowing from start to finish.
• Be at the heart of the shift, contributing to brilliant experiences and a lively restaurant atmosphere.

Skills

People skills

Food knowledge

Fast-paced environment

Calm under pressure

Attention to detail

Team player

Job description

front of house team member | full time

at wagamama, food is life. we’re fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you’ll help make the restaurant feel alive

the role

as a front of house team member, you’ll be a big part of what makes every shift special. you’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it’s a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we’d love to hear from you

wok’s in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. there’s a seat at our bench for everyone

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way