front of house team member

wagamama ltd; Chelmsford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Biweekly pay & tips

Flexible hours

Wagestream access up to 30% of pay

Free food on shift

50% off meals outside of work

Family-friendly policy

Uniform provided

Early tastings of new menus

Social events and growth opportunities

Pension, holiday, training & discounts

Cycle to work scheme

Long service awards

Disability confident employer

Job summary

wagamama ltd is hiring a Front of House Team Member for a part-time role in Chelmsford. You’ll welcome guests, present menus, and help maintain a smooth service flow from start to finish.

Join a busy, energetic restaurant environment where good energy, team spirit and guest satisfaction are valued. You’ll receive biweekly pay with tips, flexible hours, and staff benefits as described by the team.

Qualifications

• Friendly, welcoming attitude and genuine hospitality.
• Strong verbal communication and guest listening.
• Ability to thrive in a fast-paced environment.
• Calm, proactive, and attentive under busy service times.
• Interest in food and giving recommendations.

Responsibilities

• Welcome guests and show to tables or seats.
• Take orders and relay them to kitchen and bar.
• Ensure smooth service from start to finish.
• Assist with clean-down and resetting tables between guests.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

front of house team member | part time

at wagamama, food is life. we’re fast paced, full of energy and big on creating brilliant experiences. no scripts, no awkward service, just warm welcomes, real conversations and a team that moves together

from the first hello to the last bowl cleared, you’ll help make the restaurant feel alive

the role |

as a front of house team member, you’ll be a big part of what makes every shift special. you’ll welcome guests in, bring the menu to life and help keep service flowing smoothly from start to finish

it’s a role for people who love good food, great vibes and being right in the middle of the action

if you...

• love making people feel welcome and looked after
• enjoy talking about food and making genuine recommendations
• thrive in lively, fast moving environments
• stay calm, switched on and one step ahead when it gets busy
• notice the little things and care about getting them right
• bring good energy and love being part of a team

we’d love to hear from you

wok’s in it for you |

• biweekly pay + a share of tips*
• flexible hours to fit around your life
• access up to 30% of your earnings before payday with wagestream
• free food on shift, yes, anything on the menu, plus 50% off outside of work
• industry leading family friendly policy, with 26 weeks full pay + 13 weeks half pay for new parents
• pangaia designed uniform, made for you to make your own
• first taste of brand new menu drops before anyone else
• parties, perks and plenty of opportunities to grow with us
• all the good stuff too, pension, holiday, training, discounts, cycle to work scheme, discounted gym memberships + long service awards

we’re proud to be a disability confident employer. there’s a seat at our bench for everyone

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests’ discretion and are not considered as wages by the company nor are they guaranteed in any way