Front of House Team Member

Stonegate Group; Newcastle-under-Lyme; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Reward Card via MiXR App

Xtra Rewards

VIP entry to pubs/bars

Hotel discounts

Flexible working

David Lloyd/PureGym discounts

Dental insurance discounts

Stream – earned wages

Job summary

Stonegate Group's Slug And Lettuce Newcastle-under-Lyme is hiring Front of House Team Members to join a vibrant team. You’ll help welcome guests, take orders, serve food and drinks, and ensure a friendly, efficient guest experience in a fast-paced pub environment.

We provide training and opportunities to grow, with a focus on teamwork, safety and guest satisfaction. Flexible shifts and employee benefits are available, including discounts and wage advancement through our Stream program.

Qualifications

• Previous hospitality experience preferred.
• Able to work as part of a team in a busy environment.
• Friendly and helpful with guests and colleagues.

Responsibilities

• Greet guests and take orders at Slug & Lettuce.
• Serve food and drinks and provide recommendations.
• Maintain a clean, safe space for guests and team.

Skills

Teamwork

Customer Service

Communication

Positive Attitude

Job description

Location - Slug And Lettuce

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you...

• Help prepare and serve our delicious food and drinks at Slug And Lettuce.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us...

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Newcastle-Under-Lyme is one of the most popular bars in the city. With a trendy feel and a buzzing atmosphere, this is a place where guests can enjoy great value for money on an excellent range of food, beers, and wines and our extensive cocktail list. We also take pride in our famous 2-4-1 cocktails, Bottomless Brunch and immersive Masterclass offer.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.