Front of House Team Member

Heritage Pubs - Stonegate Group; Mengham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team at the Ferryboat Inn as a Front of House Team Member, where you’ll play a key role in delivering excellent customer service and creating memorable experiences for guests. Enjoy flexible working, discounts, and the support needed to grow your skills in a welcoming environment.

Benefits

25% off food and drink for you and friends

Stonegate Xtra Rewards for discounts

VIP entry to venues

Flexible working

Qualifications

• Ability to connect with guests and create a positive experience.
• Experience in hospitality or food service preferred.

Responsibilities

• Help prepare and serve food and drinks.
• Offer recommendations to enhance the guest experience.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Communication

Job description

Location - Ferryboat Inn

Front of House Team Member

At Ferryboat Inn, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Ferryboat Inn.

• Offer friendly recommendations to enhance the guest experience.

• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The crown of Hayling Island is The Ferry Boat Inn, a traditional pub serving British classics with a premium twist from the shores of Sinah Beach. This local favourite is the perfect stop for visitors and locals alike, with a wide range of cask and craft ales, premium lager, wines, artisan cocktails and a whole spirit emporium to sit back with and enjoy the beautiful sea views. Our food menu is overflowing with delicious dishes, from hearty Sunday roasts to sumptuous desserts and everything in between. Plus, our outdoor garden and take-away fish & chip shop is the ideal spot for our guests to get in that seaside spirit.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Ferryboat Inn directly.

Job Reference: FH1357113HayFOHTM