Front of House Team Member

After hours; London, Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant late-night takeaway in south-east London as a Front of House/Kitchen Assistant. Your role includes ensuring excellent customer service and maintaining high food preparation standards. If you have a passion for food and service, apply now!

Benefits

Bonus schemes

Rewards for hard work

Pay increases based on performance

Qualifications

• Minimum of 3 years of experience in both front of house and kitchen roles.
• Demonstrated ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers and take orders accurately.
• Ensure food safety and sanitation standards are met.
• Collaborate with kitchen staff for timely food delivery.

Skills

Communication

Multitasking

Attention to Detail

Job description

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success.

Key Responsibilities:

1. Front of House:

• Greet customers with a warm and friendly demeanor.
• Take orders accurately and efficiently, ensuring special requests are noted.
• Maintain a clean and organized front of house area, including dining and service areas.
• Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction.
• Handle customer payments and transactions with precision.
• Uphold excellent customer service standards and address customer concerns professionally.
• Collaborate with kitchen staff to ensure timely food preparation and delivery.

Kitchen:

• Ensure food safety and sanitation standards are met at all times.
• Maintain kitchen equipment and utensils in good working condition.
• Assist in inventory management and restocking supplies as needed.
• Work closely with the kitchen team to coordinate orders efficiently.

Qualifications:

• Minimum of 3 years of experience in both front of house and kitchen roles.
• Demonstrated ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail in both food preparation and customer service.
• Knowledge of food safety and hygiene practices.
• Ability to stand for extended periods and lift moderately heavy objects.
• A positive and outgoing personality with a commitment to excellent service.

If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers.

After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soul food takeaway, known for our late opening hours.

Shift Details:

• Weekends: 8pm - 4am
• Weekdays: 6pm - 2am
• Afternoon shift (once fully trained): 2pm - 8pm

Payment is made weekly. We offer bonus schemes, rewards for hard work, and pay increases based on performance and dedication.

Salary:

From £13.00 per hour, with potential increases due to experience.

About After Hours:

We are an established late-night takeaway based in south-east London, specializing in American soul food. With three stores and a Shisha lounge, we are looking to employ the best in this fast-paced environment!