Front of House Team Member

Zizzi; Haywards Heath; On-site; Full time

Benefits offered by this job

Free meals on shift

50% off when not on shift

Earned wage access (Stream)

Flexible hours

24/7 Virtual GP & EAP

Travel, cinema & top brands discounts

Career development to management

Job summary

Join Zizzi in Haywards Heath as a Front of House Team Member (Waiter). You’ll set the tone with genuine hospitality in a fast-paced, hands-on setting—from a warm hello to cheese grating—ensuring guests have a feel-good experience. You’ll work with the kitchen and bar teams to deliver smooth service.

We offer flexible hours, meals on shift, access to earned wages, 24/7 virtual GP and EAP, and growth opportunities from Team Member to Management.

Qualifications

• Positive energy for a busy, high-energy environment.
• Reliable and available for evenings, weekends, and busy holiday periods.
• People person with confidence and strong communication skills that let your personality shine.

Responsibilities

• Be a menu expert. Confidently recommend dishes, drinks, and desserts.
• Own your section. Serve food and drinks with pride, managing tables efficiently while coordinating with kitchen and bar teams.
• Add your own touch. Use individuality to spot small details that enhance guests' experience.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

Job description

Our story:

Zizzi started in 1999 with a big oven, a little wine, and a dream to serve Italian, our way. You'll know us for good times, bubbly pizza, and fresh pasta. We don’t do bland food, people or restaurants.

About the role:

As a Front of House Team Member (or Waiter), you set the tone. Service at Zizzi isn't about scripts. We're looking for real people who can give genuine hospitality. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. It’s fast-paced and hands-on, but always a team effort.

What you’ll do:

• Be a menu expert. Confidently recommend our dishes, drinks, and desserts.
• Own your section. Serve food and drinks with pride, managing tables efficiently while working with the kitchen and bar teams.
• Add your own touch. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.
• Live our values, aim to be better than yesterday, and support your team during busy rushes.

What’s in it for you:

• Free meals when you're on shift, and 50% off when you aren't.
• Access your earned wages whenever you need them with Stream.
• Flexible hours and the guaranteed stability of aminimum-hour contract. Fit work around your family, studies or social life.
• 24/7 Virtual GP and Employee Assistance Program.
• Discounts on travel, cinema, and top brands.
• Career development opportunities. We can help you grow from Team Member to Management.

What we're looking for:

• Positive energy for a busy, high-energy environment.
• Reliable and available for evenings, weekends, and busy holiday periods.
• A people person with confidence and strong communication skills that let your personality shine.

Why you’ll fit right in:

We want you front and centre, as you are, from day 1. We love individuality - bold tattoos, bad singing, big laugh, brave choices. We're a Times Top 500 Employer because we celebrate everyone's differences. While we're on that, we're also the only Italian restaurant in the FT's UK’s Best Employers 2026 Special Report (all about working conditions, salary, potential for development and company image).