Front of House Team Member

Sticks n Sushi; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Delicious team meals

50% off at all restaurants

Referral bonus schemes

Employee assistance and wellbeing via‑

Wagestream early access

Discounts on High Street

Team events

Job summary

Sticks'n'Sushi Covent Garden is seeking a Front of House to deliver warm, genuine hospitality in a fast-paced dining environment. You’ll greet guests, guide service flow and help create memorable experiences while embodying our Danish-Japanese hospitality heritage.

You’ll join a close-knit team of “Strange Fish,” receive structured training through Lead’n’Learn academy, and enjoy staff meals, generous discounts, and wellbeing support as part of our friendly culture.

Qualifications

• Experience in a fast-paced restaurant providing excellent service.
• Willingness to learn Danish and Japanese terminology and heritage.
• Capable of multitasking and handling stress.
• Kindness, respect, and a big smile, small ego.
• Team-oriented with positive attitude.

Responsibilities

• Providing genuine, caring hospitality that creates great memories for guests.
• Staying positive and sharing good energy.
• Showing our values and help guests relax and enjoy themselves.
• Being enthusiastic and friendly with everyone.
• Learning about Danish and Japanese culture, ingredients and service so you are one of us.

Skills

Hospitality

Fast-paced

Active listening

Teamwork

Customer service

Job description

Job Title: Front of House

Location: Sticks'n'Sushi Covent Garden

At Sticks'n'Sushi we serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our 'Strange Fish'.

Fish are like us: we all swim together. But 'Strange Fish' are bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments, and is ready to bring your sparkle and smile to our restaurant, then this role could be for you. Are you an Original?

Are You

• Sincere about providing genuine, heartfelt, true hospitality?
• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships, kind and diligent?
• A good listener who supports others with humility?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and help guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service so you are one of us

What You’ll Bring to Us

• Experience in a fast-paced restaurant providing excellent service is preferred
• Energy, sincere hospitality, and charm (some Danish “Ja tak!”)
• You will enjoy learning, multitasking and can handle stress well
• Kindness, respect, and a “big smile, small ego” attitude
• Teamwork and camaraderie with other Fish like you

How We Will Support Your Journey with Us

Join us and develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Referral bonus schemes
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

That’s us.