Front of House Team Member

Sticks n Sushi; London Borough of Hammersmith and Fulham; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

50% off at restaurants

Referral bonus

Employee wellbeing support

Early access to pay (Wagestream)

Discounts with retailers/restaurants

Team events

Job summary

Sticks’n’Sushi White City is seeking a Front of House team member to deliver genuine hospitality in a vibrant, fast-paced setting. You will greet guests, ensure they enjoy their visit, and contribute to a welcoming atmosphere that reflects our Danish-Japanese dining fuse.

Join us to learn about Danish and Japanese culture, ingredients and service while building strong team relationships and delivering memorable experiences for guests.

Qualifications

• Experience in a fast-paced restaurant providing excellent service is preferred.
• Energy, sincere hospitality, and charm (some Danish “Ja tak!”)
• You will enjoy learning, multitasking and can handle stress well.
• Kindness, respect, and a “big smile, small ego” attitude.

Responsibilities

• Providing genuine, caring hospitality that creates great memories for guests.
• Staying positive and sharing good energy.
• Showing our values and help guests relax and enjoy themselves.
• Being enthusiastic and friendly with everyone.
• Learning about Danish and Japanese culture, ingredients and service so you are one of us.

Skills

Fast-paced service

Hospitality mindset

Job description

Job Title: Front of House

Location: Sticks'n'Sushi White City

At Sticks'n'Sushi we serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our 'Strange Fish'.

Fish are like us: we all swim together. But 'Strange Fish' are bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments, and is ready to bring your sparkle and smile to our restaurant, then this role could be for you. Are you an Original?

Are You

• Sincere about providing genuine, heartfelt, true hospitality?
• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships, kind and diligent?
• A good listener who supports others with humility?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and help guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service so you are one of us

What You’ll Bring to Us

• Experience in a fast-paced restaurant providing excellent service is preferred
• Energy, sincere hospitality, and charm (some Danish “Ja tak!”)
• You will enjoy learning, multitasking and can handle stress well
• Kindness, respect, and a “big smile, small ego” attitude
• Teamwork and camaraderie with other Fish like you

How We Will Support Your Journey with Us

Join us and develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Referral bonus schemes
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

That’s us.