Front of House Team Member

Crunch - #sandwich[up]rising; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant sandwich shop in Soho is seeking a friendly and organised Cashier to deliver exceptional customer service. The ideal candidate should have strong communication skills, attention to detail, and a positive attitude. This role involves operating the till, packing delivery orders accurately, and maintaining a clean front-of-house environment. Competitive salary of £12.5 - £13.5 and flexible working hours are offered, along with career growth opportunities.

Benefits

Competitive salary

Flexible working hours

Uniform provided

Referral bonus of £300

Free meals while on shift

Structured and paid training

Qualifications

• Previous experience in a customer-facing role preferred.
• Great communication and interpersonal skills.
• Basic understanding of food hygiene and safety practices.

Responsibilities

• Deliver outstanding customer service by greeting customers and taking orders.
• Operate the till system accurately and handle transactions.
• Pack delivery orders correctly ensuring all items are included.
• Maintain cleanliness and organisation of front-of-house.
• Assist with stock for front-of-house items and restock as necessary.
• Communicate effectively with the kitchen team for smooth order flow.
• Follow opening and closing procedures for the till area.

Skills

Excellent communication skills

Customer-first attitude

Attention to detail

Ability to multitask

Positive attitude

Job description

Overview

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We are looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space.

Responsibilities

• Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish.
• Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy.
• Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy.
• Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift.
• Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary.
• Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders.
• Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards.

What We Offer

• Competitive salary of £12.5 - £13.5
• Earliest shift start at 10:00 and latest finish at 22:00
• How many hours do you need? We work around you!
• Flexible working hours
• Uniform provided
• Referral bonus of £300 for recommending new team members
• Fully structured and paid training provided
• Free meals while you’re on shift!
• Opportunity to grow within the company – we’re opening new sites soon!

Requirements

• Previous experience in a customer-facing role (preferred)
• Great communication and interpersonal skills
• Attention to detail, especially when packing orders
• Comfortable working with tills and handling transactions
• Positive and proactive attitude
• Able to stay calm under pressure and multitask efficiently
• Basic understanding of food hygiene and safety practices

We are looking forward to hearing from you