Front of House Team Member

Pubsmiths; Derby; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the Queens Head as a Front of House Team Member and be part of a dynamic team that creates memorable experiences for guests. Enjoy flexible working hours, a range of discounts, and the opportunity to develop your skills in a friendly pub environment. The role includes serving delicious food and drinks, offering recommendations, and ensuring a welcoming atmosphere.

Benefits

25% off food and drink

Online benefits portal discounts

VIP entry to pubs

Hotel discounts

Flexible working

Early access to wages

Qualifications

• Enjoy working as part of a team.
• Ability to connect with guests.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Communication

Job description

Location - Queens Head

Front of House Team Member

At Queens Head, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Queens Head.

• Offer friendly recommendations to enhance the guest experience.

• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Queens Head is a friendly venue offering delicious food, great drinks, and unforgettable experiences. We are able to host any occasion, including lunch, dinner visits, birthdays, and all other special occasions for all kinds of guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Queens Head directly.