Front of House Team Member

Stonegate Pub Company; Chester; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

MiXR App Discount

Xtra Rewards

VIP entry to pubs and bars

Gym discounts

Earned wages access

Job summary

Stonegate Group is seeking Front of House Team Members for Off The Wall in Chester to join a lively team, delivering great guest experiences and high service standards.

Full training is provided, and success hinges on teamwork, a friendly attitude, and the ability to connect with guests across busy service periods.

Qualifications

• No prior experience required; full training provided.
• Strong team player with friendly guest focus.
• Able to connect with guests and contribute to a positive experience.

Responsibilities

• Help prepare and serve our delicious food and drinks at Off The Wall.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Skills

Teamwork

Customer service

Communication

Job description

Chester, Cheshire, United Kingdom, CH1 1DA

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Off The Wall, we are looking for Front of House Team Members who enjoy working as part of a team. We'll provide all the training and support you need to build your skills. What's most important is your ability to connect with the team and help create a positive experience for our guests.

• Help prepare and serve our delicious food and drinks at Off The Wall.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it's on, and we are the place to watch it. Off The Wall is situated directly opposite the historic Roman amphitheatre in the heart of Chester city centre. Famous for food, live sport and late-night entertainment, Off the Wall has something for everyone and is a very popular destination for both locals and students.

What's in it for you?

• Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream - Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Off The Wall directly.