Front of House Team Member

Loungers; Cheltenham; Híbrido; GBP 12.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work life balance

2 days off every 6 weeks

Meals on shift

Tips shared among team

Payroll access via Wagestream

50% off food & drinks

Christmas Day off

Development & progression

Monthly incentives

Loungefest staff party

Descripción de la vacante

Cosy Club Cheltenham is looking for a front of house team member to deliver warm, engaging hospitality across brunch, dinner and evening service. You’ll earn a competitive hourly rate with tips and enjoy benefits like staff meals, rota fairness and progression opportunities.

Join a fast-paced venue that values work-life balance, with 2 days off and weekend breaks every six weeks, plus a calendar of incentives and staff events. 18+ to apply.

Formación

• Previous hospitality experience preferred.
• Excellent communication and guest service.
• Ability to thrive in a fast-paced environment.

Responsabilidades

• Greet guests and seat them promptly.
• Take orders and serve food and drinks.
• Handle payments and close tables.
• Maintain clean, welcoming dining area.
• Collaborate with team to ensure guest satisfaction.

Conocimientos

Customer service

Guest interaction

Team player

Flexible shifts

Herramientas

POS system

Descripción del empleo

At Cosy Club Cheltenham, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As part of our front of house Floor team, you'll get a competitive and fair hourly rate with tips alongside:

• A commitment to prioritise your work life balance- including 2 days off and a weekend off every six weeks
• Fair rotas with hours spread fairly and changes kept to a minimum
• Meals on every shift and paid breaks
• Tips shared equally across the team, based on hours worked.
• Power over your pay with Wagestream
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Christmas Day off!
• Focus on your development and progression and a clear understanding on how you are able to do this
• Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club Cheltenham.

We need you to be adaptable, build rapport, and above all be genuine. It's a fast-paced environment and you will need to be the type of person that thrives on this and has a natural gift for hospitality.

If you've had previous experience before great, we want to hear from you! If not, then as long as you have the right attitude and enjoy interacting with new people, this could be a great opportunity for you.

*Please note we can only employ staff aged 18 or over due to the nature of our business.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub